Post-Inquiry Sensemaking: The Case of the ‘Black Saturday’ Bushfires
研究了澳大利亚史上最严重丛林大火调查后,应急管理从业者如何逐步形成对事件的理解,提出了包含四个阶段的意义建构模型,揭示了意义建构与模糊性的复杂关系。
We examine post-inquiry sensemaking by emergency management practitioners following an inquiry into the most damaging bushfire disaster in Australia’s history. We theorize a model of post-inquiry sensemaking with four distinct but overlapping phases during which sensemaking becomes more prospective over time. In addition to providing important insights into what has, hitherto, been a neglected arena for sensemaking studies, i.e. post-inquiry sensemaking, we contribute to the understanding of sensemaking more generally. Specifically, we show the complex nature of the relationship between sensemaking and equivocality, explain how multiple frames enhance sensemaking, and explore temporality in sensemaking over time.