常规可识别性的表演性实现:寿司吧点单常规的分析

Performative Achievement of Routine Recognizability: An Analysis of Order Taking Routines at Sushi Bars

JOURNAL OF MANAGEMENT STUDIES · 2020
被引 21
人大 AFT50ABS 4

中文导读

研究寿司吧点单常规如何通过表演性实现可识别性,发现常规的识别依赖于看似无关的其他常规和物质性,对理解组织常规的动态性有启发。

Abstract

Abstract The concept of performativity, a central theme in routine dynamics research, suggests that a routine does not first exist as a recognizable phenomenon, and then actions are taken subsequently. On the contrary, actions themselves need to achieve the recognizability of the routine. This paper revisits recognizability in light of routine interdependence and materiality. Focusing on order taking routines at sushi bars, the analysis reveals that participants constantly achieve the beginning of a routine performance by drawing on performances of other routines and materiality, both of which are seemingly unrelated to the focal routine. Prior to routine initiation, much material and embodied work is conducted in order to make the routine recognizable. Once initiated, the routine performance makes subtle use of materiality, allowing participants to engage in a seemingly unrelated routine while they remain subordinately attentive to the focal routine. While a routine appears to exist on its own once it is recognized, the achievement of this recognition relies largely on factors that are not part of the routine.

组织行为常规动态表演性物质性服务运营