Too Unsafe to Monitor? How Board–CEO Cognitive Conflict and Chair Leadership Shape Outside Director Monitoring
研究通过视频观察和访谈发现，董事会主席的参与式领导在分歧中营造心理安全，帮助外部董事克服与CEO的认知冲突，从而有效监督。
Research into boards of directors has provided mixed support for the view that outside directors’ independence or leadership by an independent chair improves monitoring. In this study, we use a micro-level approach to provide a better understanding of why outside directors have difficulty in monitoring the CEO. We highlight that an important reason for this lies in the boardroom dynamics associated with (a) outside directors’ cognitive conflict with the CEO and (b) the chair’s leadership of the board. Our inductive analyses of video observations of board meetings in five Australian corporations revealed the importance of chair participative leadership during disagreement episodes in the boardroom. Follow-up in-depth interviews of board meeting participants highlighted the importance of psychological safety as a key mechanism explaining why participative board chairs appear so effective in dealing with board–CEO cognitive conflict. We corroborate these results with a second, large-scale survey study involving data on 310 outside directors from 64 Dutch boards. Whereas prior work has mostly focused on the chair’s relationship with the CEO, we instead highlight the importance of the chair’s role as the leader of the board and identify board psychological safety as an important element shaping director monitoring within the confines of the boardroom.