理性化还是重新评估?嫉妒和认知重评如何塑造不道德传染

Rationalize or reappraise? How envy and cognitive reappraisal shape unethical contagion

PERSONNEL PSYCHOLOGY · 2020
被引 56
人大 AABS 4*

中文导读

研究发现,员工看到同事的不道德行为会引发嫉妒,进而导致道德推脱和不道德行为;而认知重评(重新思考情绪)能削弱这种传染效应,对管理者减少不道德行为有启发。

Abstract

Abstract Reducing unethical employee behavior is a complex challenge for organizations given that such behavior is often highly contagious. Yet, although many employees imitate the unethical behavior of their coworkers, some adhere to ethical standards in spite of their coworkers’ unethical behavior. Drawing on social cognitive theory, we propose an expanded model of unethical social influence that sheds light on the processes and boundary conditions associated with unethical contagion within organizations. Specifically, we argue that observing others engage in unethical behavior evokes feelings of envy that, in turn, facilitate moral disengagement and unethicality. We then integrate research on cognitive reappraisal with the moral disengagement literature to propose that cognitive reappraisal attenuates the experience of envy in those who observe unethical behavior. Across two field studies and an experimental study, we build a model in which envy mediates the relationship between observed unethical behavior and moral disengagement with downstream consequences in the form of unethical behavior. Additionally, both cognitive reappraisal orientation (Studies 1 & 2) and cognitive reappraisal training (Study 3) attenuate this mediated effect. Given the substantial costs of unethical contagion within organizations, these findings have implications for both scholars and managers.

商业伦理社会心理学组织行为情绪管理