发挥创意,我的朋友!通过激发积极情绪在Instagram上吸引用户

Be creative, my friend! Engaging users on Instagram by promoting positive emotions

JOURNAL OF BUSINESS RESEARCH · 2020
被引 230
人大 A-ABS 3

中文导读

研究基于S-O-R框架,分析Instagram时尚品牌帖子的创意感知如何通过积极情绪和情感承诺影响粉丝的互动意愿,对品牌内容策略有参考价值。

Abstract

Instagram is emerging as the most influential social network; this phenomenon is especially apparent in the fashion industry. Fashion brands are launching creative campaigns on Instagram to engage their followers. The present study aims to increase the understanding of followers’ engagement by analyzing the consequences of brand publications on Instagram. Taking as a basis the S-O-R framework, brand publications (stimulus) may generate perceptions of creativity and positive emotions in their followers (organism) which, in turn, may influence their affective commitment and interaction intentions (response). Our results, based on data collected from 808 followers of an Instagram fashion brand account, analyzed using structural equation modeling, confirmed that perceived creativity is a crucial aspect of Instagram. In addition, positive emotions and affective commitment act as partial mediators in the relationship between perceived creativity and interaction intentions. These results have interesting implications for both the fashion industry and content generation on Instagram.

社交媒体营销消费者行为情绪心理学时尚产业