To Frame or Reframe: Where Might Design Thinking Research Go Next?
指出设计思维虽被广泛采用,但缺乏与其他问题解决方法(如敏捷、精益创业、六西格玛等)的比较研究,呼吁学者深入探究其基础能力,以理解问题框架与解决的一般规律,并为实践者提供方法选择指导。
Design thinking is gaining widespread attention in the practitioner and academic literature. Successful implementation has been documented, and its value shown in empirical studies. There is little examination, however, of how design thinking practices fit with other approaches from which firms might choose to frame and solve problems such as agile, lean startup, scientific method, Six Sigma, critical thinking, and systems thinking. By digging into the basic capabilities underlying design thinking, academic researchers might better understand problem framing and solving in general and provide insight for practitioners as to where alternative approaches might be applied.