自助服务社会化过程中资源整合过程的阐释：概念框架与研究命题

Explicating the resource integration process during self-service socialisation: Conceptual framework and research propositions

• Estelle van Tonder 通讯
• Stephen Graham Saunders · 莫纳什大学
• Jillian Dawes Farquhar · 比勒陀利亚大学