Using reputation for corporate sustainability to tackle banks digitalization challenges
研究了银行数字化带来的挑战,发现企业可持续性声誉能帮助银行缩小边界、扩大范围,从而抵消数字化弊端。基于110家跨国银行面板数据验证。
Abstract The new landscape in the financial sector, characterized by fierce competition and the entrance of new technological players, has forced banks to speed up their digital transformation. However, for banks, digitalization entails challenges that can hinder the potential benefits and compromise their survival. In this context, we argue that the reputation generated by corporate sustainability (RCS) may offset these digitalization drawbacks. In particular, we find that the combination of RCS and digitalization facilitates in transforming the organizational nature of banks by simultaneously narrowing their boundaries and expanding their scope. We empirically confirm our hypotheses by analyzing a panel of 110 multinational banks from developed countries.