外包新产品开发项目中的买方参与:关系多重性的作用

Buyer participation in outsourced new product development projects: The role of relationship multiplexity

JOURNAL OF OPERATIONS MANAGEMENT · 2020
被引 32
人大 AFT50UTD24ABS 4*

中文导读

研究买方参与外包新产品开发项目时,关系多重性(买方同时是供应商的竞争者、供应商或合作伙伴)如何影响项目成功感知,发现不同多重性类型下参与效果不同。

Abstract

Abstract In business markets, firms increasingly participate in new product development (NPD) activities that they outsource to suppliers. Such buyer participation can be complicated by relationship multiplexity—that is, the buyer may simultaneously be a competitor, supplier, and/or partner of the supplier firm. Drawing on role theory, we theorize how relationship multiplexity moderates the effect of buyer participation on project success. We analyze 140 NPD projects that were executed by a contract R&D organization in the aerospace industry and find that buyer participation lowers the buyer's and the supplier's perceptions of project success for buyer‐as‐supplier multiplexity. Buyer participation increases the perceptions of project success in the case of buyer‐as‐partner multiplexity, but only when these partnerships are emergent, as opposed to engineered. Buyer participation decreases the buyer's perception of project success for relationships featuring buyer‐as‐competitor multiplexity but does not affect the supplier's perception in the case of buyer‐as‐competitor multiplexity. Our results provide tactical insights as to when buyer participation helps or hurts.

新产品开发外包关系多重性角色理论航空航天产业