“一刀切”行不通:从文化维度视角重新审视团队反馈理论

“One Size Does Not Fit All”: Revisiting Team Feedback Theories From a Cultural Dimensions Perspective

GROUP & ORGANIZATION MANAGEMENT · 2020
被引 24
人大 A-ABS 3

中文导读

整合团队反馈与文化理论,探讨文化维度如何影响个体和团队对反馈的感知与处理,为跨文化团队管理提供理论指导。

Abstract

Feedback is a critical component of teamwork regulation. Research underscores the importance of feedback processes for its effectiveness in teams and further notes how individual differences can affect these processes. Nonetheless, few have theorized on the cultural dimensions associated with feedback to specify how these can attenuate such processes. We contend that research can be advanced by specifying how cultural dimensions may shape individual perception and processing of feedback and team processing of feedback in homogeneous and heterogeneous teams with respect to cultural dimensions. To address this foundational question, we review and integrate the literature on feedback in teams and culture in teams by (a) incorporating the role of culture in team feedback models, (b) discussing how cultural dimensions could influence the perception and processing of feedback, and (c) highlighting important directions for future inquiries at the intersection of feedback and cultural theories. We discuss the links between cultural dimensions derived from the field of intercultural communication and feedback behaviors and processes and provide propositions concerning culturally informed differences in specific feedback responses at individual and team levels.

团队协作反馈机制跨文化沟通文化维度理论