Design Thinking Inspired Crowdsourcing: Toward a Generative Model of Complex Problem Solving
研究用众包作为底层技术来执行设计思维，以解决非设计人员在商业中使用设计思维时脱离用户、执行差、趋于安全方案的问题，提出了一个复杂问题解决的生成模型。
Design thinking has made huge inroads in organizations today and has been widely popularized as one of the most effective approaches to complex problem solving. However, the prescriptive models to design thinking that are now widely used by “nondesigners” in the business world are criticized for their detachment from users, poor execution, and tendency to converge on safe solutions. This article examines the efficacy of using crowdsourcing as an underpinning technology for executing design thinking by nondesigners to alleviate these issues. It advances a generative model of complex problem solving with theoretical as well as practical implications.