谁眼中的虐待?管理者和下属对辱虐管理的感知与主管绩效

Abusive according to whom? Manager and subordinate perceptions of abusive supervision and supervisors' performance

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2020
被引 41
人大 AABS 4

中文导读

研究管理者与下属对主管辱虐行为的感知差异,发现管理者感知与主管角色内绩效相关,下属感知与工作团队绩效相关,且攻击性氛围影响管理者对主管绩效的评价。

Abstract

Summary Recognizing that supervisor–subordinate dyads exist within a broader organizational hierarchy, we examine how the individual's role within the organizational hierarchy influences perceptions of abusive supervision. Specifically, we examine how supervisors' abusive behaviors are perceived by abusive supervisors' managers as well as abusive supervisors' subordinates. Drawing on role theory, we propose that these perceptions will differ. Further, we suggest that these differences will be reflected in different relationships between manager‐rated abusive supervision and subordinate‐rated abusive supervision and managers' evaluations of supervisor performance. Results from manager–supervisor–subordinate triads indicate differences between managers' and subordinates' view of abusive supervision. Further, managers' perceptions of abuse were related to supervisors' in‐role performance, whereas subordinates' perceptions of abuse were related to workgroup performance. In Study 2, we replicate these findings and expand our investigation to an examination of supervisors' contextual performance. Additionally, we examine another contextual characteristic—aggressive climate—and demonstrate it influences how abusive supervision relates to managerial evaluations of supervisor performance. Future research and managerial implications are discussed.

辱虐管理组织层级角色理论绩效评估工作氛围