在线购物商城的E-S-QUAL、感知价值与电子忠诚度之间的关系

Relationships Between E-S-QUAL, Perceived Values, and e-Loyalty for Online Shopping Malls

JOURNAL OF BUSINESS RESEARCH · 2009
被引 0
人大 A-ABS 3
电子商务消费者行为服务质量忠诚度营销