SME managers’ causal beliefs on HRM as success factor of the firm
通过因果映射技术调查了37位中小企业CEO的认知，发现他们对人力资源管理作为绩效驱动因素的看法存在显著差异，并据此构建了一个管理者思维类型学。
Human resource management (HRM) literature offers abundant theories on the ideal HRM practices leading to positive HRM outcomes and, further, to company performance. However, little is known of small and medium enterprise (SME) managers’ causal beliefs of HRM. We examine how HRM manifests itself in managerial perceptions concerning the important drivers of firm performance. A causal mapping technique was used to elicit perceptions of 37 CEOs of SMEs. The findings indicate that the role of HRM as a performance driver in managers’ causal beliefs varies substantively. The main result of this study is a typology of SME managers’ thinking on HRM as performance factor.