The digitalization of micro, small, and medium-sized enterprises (MSMEs): An institutional theory perspective
从制度理论视角，分析了印尼东爪哇省微型、小型和中型企业采用共享经济中网约车平台外卖服务的驱动因素，发现消费者消费模式变化、商业竞争和商业环境三个维度显著影响其采纳意愿。
The primary objective of this research is to identify the driving factors for micro, small, and medium-sized enterprises (MSMEs) in adopting online food delivery service in the ride-sharing application as a part of the sharing economy through an institutional theory perspective. The study uses data from MSMEs that are using the application in East Java Province, Indonesia. The outcomes of this study indicate that the three dimensions of institutional theory proved significant in shaping the behavior intention of MSMEs in the food sector in utilizing the application. These three dimensions explain that changes in consumer consumption patterns (coercive), business competition (mimetic), and business environment (normative) can encourage MSMEs to adopt the application.