高质量定性研究:整装待发

High-Quality Qualitative Research: Getting Into Gear

JOURNAL OF SERVICE RESEARCH · 2020
被引 27
人大 A-ABS 4

中文导读

这篇社论用公路旅行比喻,为向《服务研究杂志》等投稿的作者提供高质量定性研究的三个标准(相关、严谨、响应)和四个要素(理论、设计、合作者、工具),并附上路检清单帮助研究者提升研究质量与发表机会。

Abstract

In this editorial, we leverage the metaphor of the road trip to help those authors submitting to the Journal of Service Research and other publications craft high-quality qualitative research (HQQR). We outline three criteria as hallmarks of HQQR: relevant research addresses important problems or gaps, rigorous research makes data collection and analysis transparent, and responsive research reflects the ability to adapt to concerns and critiques as the project unfolds. We unpack four essentials of the road trip that enable authors to deliver on the above criteria: vehicle (theory), route (research design), traveling companions (coauthors, participants), and safety kit (planning, tools). We explain how choices made by researchers not only can foster HQQR but can also fuel the journey to publication. Our “Road Trip Checklist” provides a quick reference to specific questions researchers should ask to address each essential element and offers article exemplars that masterfully respond to these questions. We hope this editorial encourages researchers to draw on qualitative techniques to explore service-related topics that would benefit from immersive fieldwork and that it inspires the necessary guidance and confidence to get on the road.

定性研究服务研究研究方法