行为可见性:数字化、数字转型与数据化时代组织研究的新范式

Behavioral Visibility: A new paradigm for organization studies in the age of digitization, digitalization, and datafication

ORGANIZATION STUDIES · 2020
被引 337 · 同刊同年前 4%
人大 AFT50ABS 4

中文导读

提出行为可见性概念,分析其前因、过程和后果,探讨数字化时代组织研究的新方向,适合关注技术如何改变组织行为的学者。

Abstract

The digitization, digitalization, and datafication of work and communication, coupled with social and technical infrastructures that enable connectivity, are making it increasingly easy for the behaviors of people, collectives, and technological devices to see and be seen. Such digital connectivity gives rise to the important phenomenon of behavioral visibility. We argue that studying the antecedents, processes, and consequences of behavioral visibility should be a central concern for scholars of organizing. We attempt to set the cornerstones for the study of behavioral visibility by considering the social and technological contexts that are enabling behavioral visibility, developing the concept of behavioral visibility by defining its various components, considering the conditions through which it is commonly produced, and outlining potential consequences of behavioral visibility in the form of three paradoxes. We conclude with some conjectures about the kinds of research questions, empirical foci, and methodological strategies that scholars will need to embrace in order to understand how behavioral visibility shapes and is shaped by the process of organizing as we catapult, swiftly, into an era where artificial intelligence, learning algorithms, and social tools are changing the way people work.

组织行为数字化组织理论工作社会学