塑造积极与消极关系以提升团队效能:领导谦逊与团队帮助规范的作用

Shaping positive and negative ties to improve team effectiveness: The roles of leader humility and team helping norms

HUMAN RELATIONS · 2020
被引 39
人大 AFT50ABS 4

中文导读

研究谦逊领导如何通过减少团队内的消极关系(而非促进积极关系)来增强帮助规范,进而提升团队绩效与生存力,对团队管理者有实践启示。

Abstract

Managing and harmonizing intragroup relationships are critical for effective team leadership. Though previous studies have confirmed how team leaders promote positive ties in work teams, it remains unclear whether or how they can benefit the team by helping to reduce negative ties. How can team leaders simultaneously encourage positive ties and prevent negative ties to elevate team effectiveness? Drawing on social ledger theory and leader humility, we propose that humble leaders can improve team performance and viability through first influencing intragroup positive and negative tie density and thereby promoting team-helping norms. In Study 1 (70 professional work teams), we find that leader humility is associated with elevated team-helping norms and team effectiveness through lower levels of hindrance density rather than promoting friendship density. In Study 2 (50 retail teams), we replicate Study 1 but additionally control for transformational leadership. The results suggest that the positive association between leader humility and friendship density becomes insignificant after transformational leadership is considered, whereas the association between leader humility and hindrance density remains significant. This research contributes to the literature by illuminating how leadership is associated with team social networks and highlights practical implications for managing professional teams and developing team leadership.

领导力团队管理组织行为社会网络