Open Innovation for Wicked Problems: Using Proximity to Overcome Barriers
研究了开放式创新如何用于解决复杂棘手问题，通过医疗健康服务创新案例，利用邻近性框架识别克服障碍的方法，对管理者有参考价值。
Open innovation is a viable strategy to solve wicked problems. However, the complexity of these types of problems renders the management of open innovation initiatives (even) more difficult. How can managers make open innovation for complex or even wicked problems work? This article examines case studies of open innovation initiatives adopting a health care service innovation. It uses the proximity framework to identify several ways in which open innovation barriers can be overcome despite their complexity. The case study findings show how partners leverage their differences to the benefit of service innovation in the face of wicked problems.