设计应用内消息以推动行为改变:从一项面向年轻人的体重管理应用中汲取的经验教训

Designing in-app messages to nudge behavior change: Lessons learned from a weight management app for young adults

Organizational Behavior and Human Decision Processes · 2020
被引 30
FT 50ABS 4

中文导读

分析了52名年轻人参与微随机试验时,影响他们查看体重管理应用内消息的因素,发现随时间推移和体重变化,消息查看率下降,而达成饮食目标则提高查看率,为提升用户参与度提供了设计启示。

Abstract

While mobile-based behavioral weight loss apps are increasing, little is known about factors associated with likelihood of viewing in-app messages. The objectives of this study were to examine, among 52 young adults participating in a microrandomized trial testing smartphone-delivered messages promoting weight management behaviors, the proportion of intervention messages viewed and behavioral predictors of message viewing. Two thirds of messages delivered were viewed. Messages were less likely to be viewed over time in the program and as participants’ total weight change in the program increased. Lapses in self-weighing and increased weight since the last weighing observation were associated with decreased probability of message viewing. Conversely, increased days of meeting dietary goals in the last 7 days were associated with increased likelihood that a message was viewed. These findings identified circumstances in which messages are less likely to be viewed and have implications for designing mobile approaches to enhance participant engagement.

体重管理行为改变移动应用年轻人干预设计