Collaborative Innovation in Labor Market Inclusion
基于对102名失业单亲父母和117名关键利益相关者的访谈，研究了协作创新在劳动力市场包容服务中的应用，发现其有助于创新服务设计并改善用户结果。
Abstract This article deploys the concept of “collaborative innovation” to discuss key stakeholders’ and service users' experiences of innovative labor market inclusion services. We draw on work by Sørensen and Torfing (2011, 2016, 2017) to frame collaborative innovation as a distinctive approach to the coproduction of services that respond to user needs, and highlight the importance of governance and leadership practices that foster mutual learning and boundary spanning innovation. The article reports on 102 interviews with service users (in this case, unemployed lone parents) and 117 interviews with key stakeholders involved in local partnerships. We identify benefits from such collaborative approaches in terms of innovative service design and positive outcomes for service users. We conclude that policy makers should consider the potential added value of collaborative innovation in labor market inclusion .