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重新审视消费中的体验优势:一项元分析与综述

Re-examining the Experiential Advantage in Consumption: A Meta-Analysis and Review

Journal of Consumer Research · 2020
被引 121
人大 AFT50UTD24ABS 4*

中文导读

通过元分析检验体验消费是否比物质消费带来更多幸福感,发现体验优势存在但部分源于发表偏倚,且受体验类型、消费者特征等因素调节。

Abstract

Abstract A wealth of consumer research has proposed an experiential advantage: consumers yield greater happiness from purchasing experiences compared to material possessions. While this research stream has undoubtedly influenced consumer research, few have questioned its limitations, explored moderators, or investigated filedrawer effects. This has left marketing managers, consumers, and researchers questioning the relevance of the experiential advantage. To address these questions, the authors develop a model of consumer happiness and well-being based on psychological needs (i.e., autonomy, relatedness, self-esteem, and meaningfulness), and conduct an experiential advantage meta-analysis to test this model. Collecting 360 effect sizes from 141 studies, the meta-analysis supports the experiential advantage (d = 0.383, 95% CI [0.336, 0.430]), of which approximately a third of the effect may be attributable to publication bias. The analysis finds differential effects depending on the type of dependent measure, suggesting that the experiential advantage may be more tied to relatedness than to happiness and willingness to pay. The experiential advantage is reduced for negative experiences, for solitary experiences, for lower socioeconomic status consumers, and when experiences provide a similar level of utilitarian benefits relative to material goods. Finally, results suggest future studies in this literature should use larger sample sizes than current practice.

消费行为幸福感元分析心理学市场营销