发展两代服务以打破贫困的代际影响并促进家庭福祉

Evolving two-generation services to disrupt the intergenerational effects of poverty and promote family well-being

JOURNAL OF BUSINESS RESEARCH · 2020
被引 18
人大 A-ABS 3

中文导读

探讨两代服务模式如何通过服务设计与价值创造打破贫困代际传递,结合家庭系统理论与服务主导逻辑提出研究命题与实践启示,对关注贫困干预和社会服务创新的学者有参考价值。

Abstract

How do social services disrupt the generational effects of poverty to help families flourish? To address this question, we highlight a less familiar, but resurgent, social work model known as two-generation services that avoids serving only individuals and instead orients around holistic family outcomes. Despite the optimism of leading think tanks and publicized exemplars, the prevalence of the two-generation approach is rare. To empower these initiatives with ideas to reach their potential, we synthesize two-generation principles with extant research and data with social service participants to identify gaps in service design and value creation that impede two-generation approaches. Analysis reveals entrenched skepticism and imbalanced polarities for families that participate in social service ecosystems. To stimulate progress against these imbalances, we synthesize insights from Family Systems Theory and Service-Dominant Logic to generate research propositions and practical insights for services seeking to reduce the intergenerational effects of poverty and promote family well-being.

贫困研究社会工作家庭福祉社会服务设计