Structural empowerment and organisational performance: the mediating role of employees’ well-being in Spanish local governments
研究了西班牙地方政府中结构赋权与组织绩效的关系，发现赋权通过降低员工工作焦虑而非提升工作满意度或情感承诺来改善绩效，信息共享和奖励是有效手段。
We extend the ‘black box’ picture of public management and the ‘balanced view’ of HRM literature in the Spanish public context. Specifically, we explore the link between structural empowerment and organisational performance and the mediating role of three employee outcomes: job satisfaction and affective commitment as attitudinal variables related to eudaimonic well-being, and job anxiety as a variable related to hedonic well-being. Using a multilevel methodology with data on employees from 103 local authorities for 2016, results support the mutual gains perspective, but not as intensely as expected (empowerment does not affect attitudinal variables), since empowerment contributes to reducing job anxiety in Spanish local governments. Specifically, information and rewards are the structural empowerment dimensions that help to reduce job anxiety levels in employees and, thus, enhance performance. These results suggest that local government managers could usefully apply techniques such as disseminating information on the organisation’s aims among employees or paying bonuses for meeting targets.