From Products to Services: The Software Industry in the Internet Era
本文分析了互联网如何打破软件产业三大板块（大众市场软件、企业软件、计算机服务）的界限，推动从传统软件产品向Web服务的转型。
The computer-services and software industry used to be conveniently divided into three main sectors: mass-market software vendors, enterprise software vendors, and computer services. The three sectors were distinct, because personal computers, corporate mainframes, and online computer networks operated in relative isolation. The arrival of the Internet effectively connected everything, facilitating the entry of mass-market vendors into enterprise software and of both mass-market and enterprise software vendors into computer services. As the turbulence of the first decade of the Internet era subsides, a gradual transition from traditional software products to “Web services” is taking place.