Agency and Compensation: Evidence from the Hotel Industry
利用酒店业中公司直营与特许经营并存的结构,研究代理问题如何影响薪酬政策,发现剩余索取权更强的加盟商更倾向于监督员工,从而影响工资和绩效激励的使用。
We examine how agency problems in the workplace interact with compensation policies by taking advantage of the structure of the hotel industry, in which many chains have both company-managed and franchised properties. As residual claimants on their properties’ profits, franchisees have stronger incentives to monitor employees than managers in company-managed hotels. Exploiting this variation and using rich, longitudinal data on the hotel industry, we estimate differences in wages and human resource practices across company-managed and franchised hotels within chains as well as within individual hotels as they change organizational form. Our results suggest that the timing of pay and the propensity to use performance-based incentives relate to the extent of agency problems within establishments.