Implementing Packaged Software
研究专用软件包的实施过程，基于对18家公司78名用户及供应商的数据，提出一个模型并验证，为顾客和供应商提供实施建议。
This article presents a model of the implementation process for dedicated packages and describes a research project to test the model undertaken with the cooperation of a major computer vendor. Data were collected from 78 individuals in 18 firms using the package and from the package vendor. The results of the study offer some support for the model, along with suggestions for package implementation for both the customer and package vendor.