Dutch Druggists in Distress: Franchisees Facing the Complex Decision of how to React to Their Franchisor's Strategic Plans
以荷兰DA药店加盟商Marc van der Bilt一家为例,探讨加盟商在特许人战略变革下面临的抉择:是顺应新计划还是另谋出路。
This case focuses on the decisions confronting Marc van der Bilt and his family. At the age of 59, Marc had been a franchisee of the Dutch DA drugstore chain for 23 years and had always planned to remain one until his retirement. In the spring of 2003, however, a change of management at the DA headquarters sparked major strategic changes to the DA chain that placed Marc and his family in a difficult position. They must decide on the future of their family business; should they go along with their franchisor's new plans or not?