Beyond co‐production: Value creation and public services
本文整合公共行政与服务管理文献，提出一个包含价值创造场所、要素和过程的整体模型，将共同生产定位为其中一种过程而非主导过程，并探讨其对公共管理理论与实践的意义。
Abstract This paper argues for the need to go beyond appreciating co‐production as a stand‐alone process. Rather it offers a holistic model of value creation for public services, by integrating insights from both the public administration and management and the service management and marketing literatures. The components of this model are the loci, elements, and processes of value creation. Co‐production is located within this model but only as one process, not as the pre‐eminent one. The implications of this new model for public management theory and practice are explored.