澳大利亚和土耳其企业公民行为的实证研究

An Empirical Investigation of Corporate Citizenship in Australia and Turkey *

BRITISH JOURNAL OF MANAGEMENT · 2004
被引 78
人大 A-ABS 4

中文导读

研究了澳大利亚和土耳其企业的企业公民行为与内部外部文化、客户忠诚度和组织承诺的关系,发现两国企业在多个变量上存在显著差异,但比较方法可跨文化适用。

Abstract

This paper describes a study of corporate citizenship practices and its relationship to dimensions of internal and external corporate culture, customer loyalty and organizational commitment. Empirical data was collected from a cross‐industry sample in Turkey and Australia using a questionnaire form developed and validated for other cultures. It was shown that Australian and Turkish firms' practices differed significantly on a number of important variables, but also that it is possible to compare corporate citizenship practices in a way that is not culture‐specific.

企业公民组织文化客户忠诚度组织承诺跨文化比较