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在购买点测量消费者支付意愿

Measuring Consumers' Willingness to Pay at the Point of Purchase

Journal of Marketing Research · 2002
被引 720 · 同刊同年前 9%
人大 AFT50UTD24ABS 4*

中文导读

比较了多种在购买点直接测量消费者支付意愿的方法,发现激励相容方法比非激励相容方法得到更低的支付意愿估计,差异源于激励约束而非认知努力。

Abstract

Economists, psychologists, and marketing researchers rely on measures of consumers' willingness to pay (WTP) in estimating demand for private and public goods and in designing optimal price schedules. Existing market research techniques for measuring WTP differ in whether they provide an incentive to consumers to reveal their true WTP and in whether they simulate actual point-of-purchase contexts. The authors present an empirical comparison of several procedures for eliciting WTP that are applicable directly at the point of purchase. In particular, the authors test the applicability of Becker, DeGroot, and Marschak's (1964) well-known incentive-compatible procedure for assessing the utility of lotteries to measuring consumers' WTP. In three studies, the authors explore the reliability, validity, and feasibility of the procedure and show that it yields lower WTP estimates than do non-incentive-compatible methods such as open-ended and double-bounded contingent valuation. They show experimentally that differences in WTP estimates arise from the incentive constraint rather than the cognitive effort required in responding. They also control for strategic response behavior.

消费者行为支付意愿市场研究实验经济学