An Integrated Performance Model Information Systems Projects
通过调查84家制造企业的信息系统项目负责人,验证了一个综合绩效模型,发现项目绩效受技术、项目、任务、人员、组织和工作流程六类因素影响,且绩效是多维的。
This study makes an initial attempt to validate an integrated, theoretically driven performance model of information systems (IS) projects. IS project performance is defined in terms of task, psychological, and organizational outcomes. We draw upon different theoretical perspectives including IS, organizational teams, and project management to link six categories of variables to IS project performance: technology characteristics, project characteristics, task characteristics, people characteristics, organizational characteristics, and work processes. Data collected via a field survey of IS project leaders in 84 manufacturing organizations were used to test the proposed model. Support is found for three conclusions: (1) IS project performance is a multidimensional construct, (2)certain preconditions falling into the above categories have to exist to achieve a high performing IS project, and (3) there is a possible cross-relationship among the variables studied by IS research, organizational teams research, and project management research. We discuss the implications of this study for future research and managerial practice.