Gender‐Related Effects of Information Technology Implementation
通过两项纵向研究，考察信息技术实施对男女员工压力与满意度的影响，发现性别差异源于工作设计和参与度等情境因素，而非技术本身。
In investigating gender‐related effects of information technology implementation the contextual factors (e.g. job design, implementation management, external workload) need to be taken into account. In the Vienna Implementation Studies the effects of technology implementation on users' stress levels and satisfaction were investigated in longitudinal research designs. In our previous study, the 1st Vienna Implementation Study, negative effects of the technology implementations were shown in more women than men. It was argued that women due to their lower qualified jobs and due to the lack of participation, also experienced more negative consequences. In the 2nd Vienna Implementation Study effects of ‘continuous’ implementation of information technology on 212 clerical workers (n women: 142; n men: 70) were investigated. No gender‐related effects of information technology implementation were found, nor did women and men differ in job characteristics and in participation in the implementation process. It can be concluded from the two studies that potential differences between women and men are caused by differences in the contextual factors of job design and participation. Further, it emerged from our studies that women — at least in the field of clerical jobs — have benefited from the introduction of technology.