What's In It For Us? Benevolence, National Security, and Digital Surveillance
基于九个欧盟国家的数据,研究公民对数字监控技术的支持不仅取决于数据使用方式,还取决于他们对运营机构仁慈性的看法。
Abstract This article challenges suggestions that citizens should accept digital surveillance technologies (DSTs) and trade their privacy for better security. Drawing on data from nine EU countries, this research shows that citizens’ support for DSTs varies not only depending on the way their data are used but also depending on their views of the security agency operating them. Using an institutional trustworthiness lens, this research investigates three DST cases—smart CCTV, smartphone location tracking, and deep packet inspection—that present escalating degrees of privacy risk to citizens. The findings show that the perceived benevolence of security agencies is essential to acceptability in all three cases. For DSTs with greater privacy risk, questions of competence and integrity enter citizens' assessments.