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无私的先动者与自利的追随者:进入顺序传递追求公益中的动机纯洁性信号

Selfless First Movers and Self‐Interested Followers: Order of Entry Signals Purity of Motive in Pursuit of the Greater Good

Journal of Consumer Psychology · 2021
被引 34
FT50ABS 4*

中文导读

通过四项实验发现,消费者认为率先推出公益活动的品牌动机更纯粹,而跟进的品牌则显得自私,即使后者社会影响相同或更大,这解释了先动优势在公益营销中的独特作用。

Abstract

When do brands get credit for contributing to the greater good? Prior research has shown that consumers reward brands for prosocial initiatives (e.g., corporate philanthropy, social responsibility, cause marketing) in line with the perceived purity of their motives. We report four experiments demonstrating that consumers interpret the order in which brands launch prosocial initiatives as a signal of their underlying motivations for doing good. Whereas prosocial first movers appear to care genuinely about the causes they support, prosocial followers (i.e., those that imitate the prosocial actions of other brands) typically seem to have more selfish intentions, even if their initiatives have an equal or greater social impact. This discrepancy in perceived motives, in turn, serves as an additional source of first mover preference, above and beyond previously studied first mover effects and unique to greater good marketing contexts. It also leads consumers to reward followers for launching more original prosocial initiatives, even if these seem less impactful for society. These findings bridge literatures on prosocial behavior and entry order, and they offer practical insight for brands looking to combine profits and purpose.

消费者行为营销策略社会心理学公益营销