Is it me or us? The impact of individual and collective participation on work engagement and burnout in a cluster-randomized organisational intervention
研究在丹麦邮政服务中开展集群随机对照干预，发现集体参与感知比个体参与感知更能预测工作投入提升和倦怠降低，对组织干预设计有指导意义。
Participation is generally recommended when implementing organisational interventions, however, understanding how participation works remains understudied. In a cluster-randomised, controlled intervention employing a wait-list control design, we explore whether perceptions of individual or collective participation had the greatest impact on a participatory organisational intervention’s outcomes; work engagement and burnout. We conducted the study in the Danish postal service (N = 330). Using multi-level analyses, we found that perceptions of individual participation predicted improvements in work engagement and reductions in burnout post-intervention, however, these relationships became non-significant after including perceptions of being part of a collective participatory process in the model. Our findings add to the understanding of the role participation and in particular, perceptions of a collective participatory intervention process, plays in ensuring interventions achieve their intended outcomes.