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间接诉求在点对点筹款中的力量:为什么“他/她”能比我为自己筹到更多钱

The Power of Indirect Appeals in Peer‐to‐Peer Fundraising: Why “S/He” Can Raise More Money for Me Than “I” Can For Myself

Journal of Consumer Psychology · 2021
被引 21
FT50ABS 4*

中文导读

研究发现,在点对点筹款中,以第三人称写的间接诉求比第一人称直接诉求更能获得捐款,因为间接诉求被认为更可信。

Abstract

The proliferation of peer‐to‐peer fundraising platforms (e.g., GoFundMe, Rally, Fundly) poses conceptual and substantive challenges for behavior scientists and fundraisers. This article explores how fundraisers should craft their appeals to maximize their chance of success. Four field‐ and laboratory‐studies find that direct appeals (i.e., narratives written in the first person by the intended recipient) raise less money than otherwise‐identical indirect appeals (i.e., narratives written in the third person, seemingly by a third party on behalf of the intended recipient). The cause? Prospective donors ascribe lesser (greater) credibility to direct (indirect) appeals, which in turn curtails (increases) their giving. Since the narrative voice (direct vs. indirect) in which appeals are crafted is often discretionary (i.e., adjustable), our findings offer prescriptive guidelines for fundraisers.

行为科学筹款社会心理学说服非营利组织