Nurturing mutual gains in the public sector: the roles of socially responsible human resource practices, employee use of normative public values, and job crafting
研究了社会责任型人力资源实践如何通过工作重塑提升公共部门员工的服务绩效和心理健康，并发现员工对规范性公共价值观的运用会调节这一过程。
The aim of our inquiry is to investigate how and when socially responsible human resource practices (SRHR practices) foster service performance and psychological health among public sector employees. The participants for this research were recruited from wards (local level governments) in Vietnam. The data from the participants were analysed through multilevel structural equation modelling. The results lent credence to the positive relationships between SRHR practices and employees’ service performance as well as psychological health via the mediating role of job crafting. SRHR practices were more positively associated with job crafting when employee use of normative public values was lower.