Designing a Future-Ready Enterprise: The Digital Transformation of DBS Bank
基于星展银行的数字化转型经验,提出了一个框架,帮助管理者理解未来企业如何同时兼顾利用与探索、融合业务与技术,以应对不确定性和数字化浪潮。
Many organizations are embarking on digital transformation to be future-ready. However, there is a lack of conceptual clarity on the underlying design logic of a future-ready enterprise. A digitally transformed enterprise must be ready to respond to unpredictable dynamism and pervasive digitalization. Such an enterprise must incorporate the duality of exploitation and exploration as well as the fusion between business and technology into its organizational design. This article presents a framework based on the digital transformation journey of DBS Bank and draws new managerial insights for driving digital transformation strategically.