Trust and distrust in interorganizational networks – the case of Norwegian child welfare and protection
本文结合多种视角,对挪威儿童福利与保护服务中的跨组织网络进行情境敏感的多层次分析,发现制度与人际因素互动,根据情境产生信任或不信任,对研究跨组织信任有参考价值。
Trust remains one of the most frequently recurring concepts in the literature about interorganizational networks. The present paper combines different perspectives from this broad literature in the effort to develop a context-sensitive and multi-levelled analysis of the interorganizational networks surrounding child welfare and protection services in Norway. By focusing on perceptions of risk during networked interaction, the resulting analysis reveals a complex dynamic in which institutional and interpersonal factors interact and can produce both trust and distrust depending on the situation at hand. Consequently, the paper demonstrates the need for broad and eclectic approaches to the study of interorganizational trust.