Authenticating brand activism: Negotiating the boundaries of free speech to make a change
研究了18个行动主义品牌如何通过三种争议性策略(创造怪物混合体、挑战权威、展示典范)协商言论自由的边界,并发现这些策略能否验证品牌行动主义取决于其道德能力(道德敏感性、道德愿景和道德整合)。
Abstract Activist brands commonly engage in controversies to redefine which opinions and ideas are acceptable to express publicly. We conceptualize this practice as free speech boundary work. How can activist brands negotiate the boundaries of free speech to authenticate their activist positioning? By conducting a comparative case study of 18 activist brands, we identify three controversial strategies—creating monstrous hybrids, challenging the establishment, and demonstrating exemplarity—each of them challenging the boundaries of free speech through a distinct mechanism. The results show that whether these strategies authenticate brands’ activism depends on their ability to communicate brands’ moral competency, defined in terms of moral sensitivity, moral vision, and moral integration. This study contributes to the literature on brand activism by proposing an integrative framework that articulates the mechanisms underlying the reformative power of controversial brand activism. Second, we contribute to the literature on brand activism authentication by introducing a competency‐oriented view that reveals the heterogeneous and multidimensional nature of activism authenticity and expands our conception of the spectrum of moral territories with which activist brands can engage.