绿色购买行为的决定因素是什么?一项针对意大利消费者的研究

Which are the determinants of green purchase behaviour? A study of Italian consumers

BUSINESS STRATEGY AND THE ENVIRONMENT · 2021
被引 164
人大 A-ABS 3

中文导读

通过调查意大利消费者,扩展计划行为理论模型,研究绿色购买行为的三个维度(溢价支付意愿、购买频率和满意度)及其前因,发现个人规范和性价比是关键预测因素。

Abstract

Abstract Green purchase behaviour is receiving a growing attention in the academic community, as understanding it is crucial for the growing number of companies developing and marketing green products. In order to provide a broader and novel picture of the phenomenon, this study extends the widely used Theory of Planned Behaviour (TPB) model in several ways, through a large survey of Italian consumers. First, three dimensions of green purchase behaviour are considered, namely, the willingness to pay a premium price, the green purchase frequency and the green purchase satisfaction. Second, several antecedents are considered simultaneously. Third, new (consumer creativity) or so far marginally studied (materialism and green practices) antecedents are included. Fourth, the mediating roles of green purchase satisfaction and willingness to pay a premium price in the link between the considered antecedents and the frequency of green purchase are investigated. Results show that the three dimensions of green purchase behaviour have different antecedents, so highlighting that green purchase behaviour is a multi‐faceted phenomenon that should not be studied as a single general concept. Personal norms and value for money emerged to be very relevant predictors. The significant effects of creativity, materialism and green practices provide evidence that extending the TPB model with these three antecedents is useful to more deeply understand green purchase behaviour. Green purchase satisfaction is the strongest predictor of purchase frequency and mediates the effects of personal norms and value for money.

绿色营销消费者行为计划行为理论可持续消费