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礼物接受者对基于场合与非基于场合礼物的信念:信号关怀与满足期望在礼物赠送中的重要性

Gift Recipients’ Beliefs About Occasion‐based and Nonoccasion‐based Gifts: The Importance of Signaling Care and Meeting Expectations in Gift Giving

Journal of Consumer Psychology · 2021
被引 33
FT50ABS 4*

中文导读

研究发现,接受者预期非基于场合的礼物(如无特殊原因赠送)带来的幸福感更高且受礼物质量影响小,而基于场合的礼物则相反;赠送者常误判接受者对前者的积极反应,导致非场合礼物较少。

Abstract

Most gifts are occasion‐based as opposed to nonoccasion‐based . That is, most gifts are given in the presence of a special occasion, rather than in the absence of one. Across a series of scenario‐based studies, the present research demonstrates that, despite occasion‐based gifts being much more common, recipients anticipate that their happiness levels will be quite high when receiving nonoccasion‐based gifts, varying little with gift quality. In contrast, they anticipate that their happiness levels will not always be high when receiving occasion‐based gifts, varying greatly with gift quality. These diverging outcomes arise because the caliber of gift that is required to signal care and thus meet a recipient’s expectation is much lower for nonoccasion‐based gifts than for occasion‐based ones. Critically, givers misforecast recipients’ anticipated positive reactions to nonoccasion‐based gifts, helping to explain why these gifts are, unfortunately, rather rare.

消费者行为社会心理学礼物经济