痛苦之后:反思实践、情绪工作与学习

After the Pain: Reflexive Practice, Emotion Work and Learning

ORGANIZATION STUDIES · 2021
被引 47
人大 AFT50ABS 4

中文导读

通过关系反思自传体方法,研究学术组织中如何通过反思实践从负面情绪体验中学习,提出情绪工作与反思取向的不同模式,并构建过程模型说明支持性社会情境如何促进学习。

Abstract

We consider how reflexive practices can enable learning from negative emotional experiences. We study these experiences in academic organizations through a relationally reflexive autoethnographic method. Our findings contribute to theory in three ways. First, we show how learning involves practices with different modalities of emotion work and reflexive orientations that internalize or externalize the effects of this work. Second, the subsequent characterization of emotionally responsive reflexive practices shows how isolation and a sense of inadequacy can be avoided and, third, leads to a process model that shows how learning is potentiated in a supportive social context that accommodates emotional vulnerability.

组织行为学情绪管理学术组织反思实践