Rigor in Information Systems Positivist Case Research: Current Practices, Trends, and Recommendations1
评估了过去十年信息系统领域实证主义案例研究的方法论严谨性,分析了183篇案例文章,发现整体严谨性虽有进步但仍需改进,尤其在数据收集与分析过程的文档记录方面。
Case research has commanded respect in the information systems (IS) discipline for at least a decade. Notwithstanding the relevance and potential value of case studies, this methodological approach was once considered to be one of the least systematic. Toward the end of the 1980s, the issue of whether IS case research was rigorously conducted was first raised. Researchers from our field (e.g., Benbasat et al. 1987; Lee 1989) and from other disciplines (e.g., Eisenhardt 1989; Yin 1994) called for more rigor in case research and, through their recommendations, contributed to the advancement of the case study methodology. Considering these contributions, the present study seeks to determine the extent to which the field of IS has advanced in its operational use of case study method. Precisely, it investigates the level of methodological rigor in positivist IS case research conducted over the past decade. To fulfill this objective, we identified and coded 183 case articles from seven major IS journals. Evaluation attributes or criteria considered in the present review focus on three main areas, namely, design issues, data collection, and data analysis. While the level of methodological rigor has experienced modest progress with respect to some specific attributes, the overall assessed rigor is somewhat equivocal and there are still significant areas for improvement. One of the keys is to include better documentation particularly regarding issues related to the data collection and analysis processes.