Does quality management improve the internalization of environmental practices? An empirical study in Africa
通过访谈非洲三国35位从业者，分析质量管理（ISO 9001）对环境管理（ISO 14001）内化的作用，发现其既有正面影响（如规范文档），也有负面效应（如增加官僚主义），并识别出四种整合模式。
Abstract This article analyzes the role of quality management in the internalization of environmental practices. A qualitative study based on interviews with 35 practitioners was conducted in three African countries (Cameroon, Senegal, and Ivory Coast). The results highlight the contrasting roles played by the main reference model for quality management—International Organization for Standardization (ISO) 9001—in the internalization of the international standard for corporate environmental management—ISO 14001—with positive points related to formal and documentary aspects and perverse effects such as increased bureaucracy and a focus on quality at the expense of the environment. The results also point to four configurations of integration of environmental practices according to the level of quality management internalization and the level of institutional pressure to adopt corporate environmental management: poor integration, partial integration, substantial integration, and sustainable integration.