应用服务提供商选择决策的决定因素:一个整合的视角

Determinants of ASP choice: an integrated perspective

European Journal of Information Systems · 2003
被引 82
ABS 4

中文导读

整合交易成本、资源基础、资源依赖和知识基础四种理论视角,提出一个解释企业选择应用服务提供商(ASP)决策前因条件的理论模型。

Abstract

With the rise in the availability of scalable network technologies and resources, Application Service Providers (ASPs) have become increasingly more feasible sources for obtaining IS services. ASP research represents an opportunity to integrate previous research on outsourcing, applied in the area of ASP choice. Historically, outsourcing research has adopted many theoretical perspectives, including transaction cost, resource-based, resource-dependence, and knowledge-based. We apply these perspectives in the ASP context. When obtaining IS services through an ASP, factors other than cost and those explained by the resource-based and resource-dependent perspectives can become paramount. The knowledge-based perspective enables us to examine knowledge risk and integration requirements. Drawing upon past research and an exploratory study conducted with 35 respondents in 11 firms, an integrated, theoretical model is proposed, which combines the transaction cost, resource-based, resource dependency and knowledge-based perspectives. The model is used to explain the antecedent conditions useful for making decisions on IT sourcing through ASPs.

外包知识管理交易成本资源基础观信息技术服务