跨多个团队的角色压力与角色积累:员工多时性取向的调节作用

Role strain and role accumulation across multiple teams: The moderating role of employees' polychronic orientation

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2021
被引 39
人大 AABS 4

中文导读

研究了同时参与多个团队的员工,其多时性取向如何影响角色压力与角色积累,进而影响情绪耗竭。对管理者和员工应对多角色工作有参考价值。

Abstract

Summary In many firms and industries, it is the norm rather than the exception to work in more than one team at the same time. Despite increased research interest in recent years, we do not fully understand when such multiple team membership (MTM) is “good” or “bad” for employees' perceptions of stress and exhaustion. In this article, we integrate the person–job fit framework with opposing views of the role theory literature (i.e., role strain and role accumulation) to propose that an employee's personal reaction to working in multiple simultaneous teams decisively depends on his or her polychronic orientation. We expect that individual MTM is related to increased role efficacy, but not to role stress, for employees with higher (rather than lower) polychronic orientation, thus reducing the perception of emotional exhaustion. The opposite pattern is hypothesized for multiteamers with lower polychronic orientation. We find support for the proposed conditional indirect effects in a sample of 341 German employees. Our findings highlight an employee's polychronic orientation as a stable and context‐independent contingency factor in the MTM–exhaustion linkage and hold important implications for organizations, as well as individual employees, who seek to deal more effectively with role multiplicity in MTM settings.

组织行为学人力资源管理工作压力多团队成员身份