设计思维对技术创新研发中研究阶段的贡献

The contribution of Design Thinking to the R of R&D in technological innovation

R and D Management · 2021
被引 53
ABS 3

中文导读

本文探讨如何将设计思维应用于技术创新的早期研究阶段,通过分析一家全球电子公司的设计中心案例,发现其使用的Proxemics方法虽符合设计思维的人本和实验原则,但因研究阶段的抽象性,其逻辑和工具与开发阶段不同。

Abstract

Literature on Design Thinking has mainly focused on whether its key principles enhance performance in the development phase (the D of R&D) of the technological innovation process. However, it has dedicated scant attention to the earlier research phase (the R of R&D). This aspect is surprising, given that many innovations fail as a result of early research actions and decisions. This article examines how it is possible and desirable to apply Design Thinking to the research phase of the technological innovation process. How can Design Thinking support innovation, even when advanced breakthrough technologies are at stake, the market is distant, and product applications and specific user needs have not been identified yet? To respond to this question, we investigate the research work of the design center of a global electronics company that uses a design approach called Proxemics to envision future interactions between bodies (people), objects (technology), and spaces (context). Although Proxemics is consistent with and implements the human centeredness and experimentation principles of Design Thinking, results of this study show that its logics and tools are different from those used in Design Thinking in the D of R&D due to the more abstract nature of the tasks in the R of R&D.

技术创新设计思维研发管理产品创新