Old wine in new bottles? Revisiting employee participation in Industry 4.0
通过系统文献综述,将工业4.0中员工参与的研究分为三种视角,指出主流视角强调管理效率与个体参与的协同,而批判视角预测标准化和集权化,建议加强实证研究以理解员工在技术变革中的角色。
Abstract This paper aims to critically examine employee participation in Industry 4.0, with a systematic literature review. A total of 58 studies were reviewed, resulting in a categorisation of the literature into three perspectives. The ‘techno‐optimist’ and the ‘socio‐technical’ perspective dominate in the reviewed papers. They both confirm a trend that frames employee participation in a unitarist tradition, which emphasises synergies between managerial efficiency and (mostly individual) participation, leading to high innovation potential. The third perspective is rooted in critical studies. Authors writing on the latter subject predict more standardisation and centralisation, and the continued demise of collective and representative forms of participation. To better understand the role of employees in Industry 4.0, we suggest confronting the current discourse with robust empirical research. On that basis, we reject both technological and social determinism, and we acknowledge the structural ambiguities and multidimensionality of employee participation in technological transformations.